MEET CALVIN STOVALL
Calvin Stovall is the CEO, Chief Experience Officer and Iconicity Enthusiast for ICONIC Presentations, LLC. Calvin specializes in delivering high-energy, customized keynote presentations for organizations that desire to reach or maintain ICONIC status. Calvin focuses on delivering the perfect blend of business concepts, story-telling and music themes to bring home an impactful message that touches both the heads and hearts of his audiences.
Armed with more than 25 years of experience in the hospitality and non-profit services industries, Calvin’s audiences learn real-life, hands-on practical customer experience and leadership principles which can be easily applied to business challenges today. Calvin designed a practical and systematic technique called The ICONIC Framework™ to help organizations achieve and maintain iconic status in the eyes of their customers. The ICONIC Framework was built based on nearly two decades of practical branding and leadership experience, and countless hours of readings from secondary research of iconic brands over the years.
Calvin was born and raised in the infamous Cabrini Green housing projects in Chicago during the era of the iconic 70’s syndicated television show, Soul Train. Calvin’s enthusiasm and immeasurable passion for music has continued throughout his adult years. Today, he leverages his life experiences as a business leader along with the universal language of music to engage and connect with his audiences. He has energized and motivated people nationwide with his high-content, unorthodox, and humorous platform.
Calvin holds an undergraduate degree in Business Administration from Chicago State University and a Master’s of Hospitality Management from Cornell University School of Hotel Administration. He currently resides in Charlotte, NC with his lovely wife Taisha, and two boys, Caden and Carson.
PROFESSIONAL EXPERIENCE, SKILLS & CLIENT LIST
Calvin most recently served as CEO of the Soulsville Foundation, a Memphis-based non-profit built on the rich legacy and tradition of the iconic 60’s and 70’s soul recording label, Stax Records. Calvin also served as marketing and brand strategist for the fundraising arm, ALSAC, for St. Jude Children’s Research Hospital. The pinnacle of his hospitality career was his promotion to vice president of brand marketing with Hilton Worldwide where he was responsible for the marketing and public relations efforts for more than 150 Homewood Suites by Hilton hotels. While under his leadership, Homewood Suites by Hilton was voted best in class by numerous consumer advocacy publications, including Consumer Reports and recognized four times by J.D. Power and Associates for its unwavering commitment to customer service quality.
- Minnesota Meetings & Events Magazine Speaker of the Year nominee
- Prominent speaker for many organizations nationwide in varying industries
- Accomplished author, hospitality and customer service and experience expert
- Fanatically Relentless Customer Service – The Insider’s Guide. How to Rescue Your Customers from a World of Crappy Service
- BE ICONIC! OR BE GONE! (release date early 2019)
Advenir Living Real Estate Management
Alliance of Automotive Service Providers of Minnesota
American Association of Cosmetology Schools
AmericInn International, LLC
Association of Legal Administrators
Association of Residential Resources in Minnesota
Blue Cross Blue Shield – Michigan
Care Providers of Minnesota
Choice Hotels International
Colwen Hotel Management
Dominium Development, LLC
Georgia Pharmacy Association
Gold Strike Casino
Good Hospitality Services, Inc.
Good Samaritan Society – Woodland
Great Clips, Inc.
Home2 Suites by Hilton
Homewood Suites By Hilton
HSMAI Affordable Meetings
Lang Nelson Associates, Inc.
Larry Blumberg and Associates
LeadingAge Minnesota (formerly MHHA)
McKibbon Hotel Management
MCR Development, LLC
Minneapolis Convention Center
Minnesota Department of Human Services
Minnesota Employee Recreation and Services Council
Minnesota Federal CU
Minnesota Society of CPA’s
MPI – Minnesota Chapter
North Dakota Society of CPAs
Radio City Music Hall
Society of HR Management
TC Black Data Processing Association
The Beacon Theater
The Chicago Theater
The Madison Square Garden
The Target Center
Twin Cities Human Resource Association
United States Seamless, Inc.
University of Minnesota
University of Wisconsin-Stout
Visit Spearfish, Inc.
Washington Fire Commissions Association
Wells Fargo Bank
Windsor Court Hotel